All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Dashboard Operational
90 days ago
99.89 % uptime
Today
Applicant Form Operational
90 days ago
99.9 % uptime
Today
Document Verification Operational
90 days ago
99.92 % uptime
Today
Facial Similarity Operational
90 days ago
99.92 % uptime
Today
Watchlist Operational
90 days ago
99.98 % uptime
Today
Identity Enhanced Operational
90 days ago
99.96 % uptime
Today
Webhooks Operational
90 days ago
99.98 % uptime
Today
Known faces Operational
90 days ago
99.98 % uptime
Today
Autofill Operational
90 days ago
99.93 % uptime
Today
QES Operational
90 days ago
99.93 % uptime
Today
Device Intelligence Operational
90 days ago
99.98 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
100.0 % uptime
Today
Identity Enhanced Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill Operational
90 days ago
100.0 % uptime
Today
Device Intelligence Operational
90 days ago
100.0 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
99.99 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill Operational
90 days ago
100.0 % uptime
Today
Device Intelligence Operational
90 days ago
100.0 % uptime
Today
JS SDK Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Severe service disruption across the platform in EU
Postmortem - Read details
Jan 14, 09:41 UTC
Resolved - This incident has been resolved.

We apologise for the service disruption.

We'll share a public post-mortem later.
Jan 7, 16:21 UTC
Update - We continue to monitor the recovery and work on processing reports delayed during the incident.
Jan 7, 16:00 UTC
Update - Processing has recovered across the platform.
Jan 7, 15:57 UTC
Update - Multiple products are stable, but still see some degraded performance.
Jan 7, 15:45 UTC
Update - Further recovery steps have been taken to stabilize the platform.
Jan 7, 15:43 UTC
Update - We are recovering, but still have high error rates. We continue to investigate residual issues.
Jan 7, 15:29 UTC
Monitoring - A fix has been implemented and we are monitoring.
Jan 7, 14:28 UTC
Identified - We have identified the issue and we are working on a fix
Jan 7, 13:39 UTC
Investigating - We are currently investigating an issue that is causing service disruption across multiple products.
Jan 7, 13:13 UTC
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

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