Resolved -
The provider has resolved the issue, and the service is now operating normally
Jul 24, 07:08 UTC
Monitoring -
We are seeing our provider's service recovery and request success rates improving. We continue to monitor the situation closely.
Jul 24, 05:09 UTC
Update -
We are continuing to work on a fix for this issue.
Jul 24, 04:55 UTC
Identified -
We are working with our third-party provider to resolve the issue and will share updates as they become available.
Jul 24, 04:36 UTC
Investigating -
Identity Enhanced is experiencing a major decrease in clear rates for applicants all other the world except UK
Jul 24, 04:18 UTC