All Systems Operational
API   ? Operational
Dashboard   ? Operational
Applicant Form   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
Dashboard Uptime
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Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Postmortem - Read details
May 21, 11:27 BST
Resolved - Service has been restored for both the standard and video variants of the facial similarity report.

We are continuing to monitor accuracy and investigate the root cause; a post-mortem will follow.
May 18, 07:31 BST
Monitoring - Service has been restored for the standard variant of the facial similarity report.
The video variant of the facial similarity report is still affected. We're working on a fix for this. Next update expected within 24h.
We are continuing to monitor the underlying cause.
May 17, 23:02 BST
Identified - We have identified the underlying issue and are working on a fix.
May 17, 21:39 BST
Investigating - We are currently investigating inconsistent algorithmic behaviour affecting accuracy of face matching
May 17, 19:19 BST
May 16, 2018

No incidents reported.

May 15, 2018
Resolved - This incident has been resolved.
May 15, 16:46 BST
Monitoring - Service has been restored. We are continuing to monitor the underlying cause.
May 15, 16:12 BST
Identified - We have identified the underlying issue and are working on a fix. Expected update at 16:15 BST.
May 15, 16:04 BST
Investigating - We are currently investigating availability issues on the API and Dashboard.
May 15, 15:57 BST
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.

May 7, 2018

No incidents reported.