The issue has been resolved by our external provider and Identity Record service is now back to normal.
Sep 11, 15:21 UTC
The degradation has stopped since 14:49 UTC. We will monitor if the issue is fully resolved.
Sep 11, 15:13 UTC
The underlying provider has found the issue and is working on a fix.
Sep 11, 15:07 UTC
We are still investigating issues with one of the providers for identity enhanced.
Sep 11, 14:16 UTC
We are currently investigating the issue in one of the providers
Sep 11, 13:56 UTC
The issue has been identified and a fix is being implemented.
Sep 11, 13:55 UTC