All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Applicant Form Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
100.0 % uptime
Today
Identity Enhanced Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill Operational
90 days ago
100.0 % uptime
Today
QES Operational
90 days ago
99.85 % uptime
Today
Device Intelligence Operational
90 days ago
100.0 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
100.0 % uptime
Today
Identity Enhanced Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill Operational
90 days ago
100.0 % uptime
Today
Device Intelligence Operational
90 days ago
100.0 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill Operational
90 days ago
100.0 % uptime
Today
Device Intelligence Operational
90 days ago
100.0 % uptime
Today
JS SDK Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 12, 2026
Degraded performance for Identity Reports in UK jurisdiction
Resolved - All reports are back to normal.
May 12, 13:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results. All clear rates should be back to normal
May 12, 12:55 UTC
Identified - We are facing issues with one of our providers and we see a slight decrease in clear rate for Identity Reports in UK jurisdiction
May 11, 23:11 UTC
May 11, 2026
May 10, 2026

No incidents reported.

May 9, 2026
QES tasks cannot complete because our provider is encountering issues.
Resolved - The service is operational, no error where detected after the fix.
May 9, 12:03 UTC
Monitoring - Our provider fixed the issue. QES tasks are completing now.
Tasks started during the incident were resumed.
May 9, 11:32 UTC
Update - The provider is working on a fix.
May 9, 11:27 UTC
Identified - We cannot complete QES tasks because our electronic signature provider is encountering issues.
May 9, 11:27 UTC
May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
QES tasks outage
Resolved - QES is operational again.
May 5, 08:39 UTC
Monitoring - The issue has been fixed. We're monitoring and resuming blocked QES tasks, if they can be.
May 5, 08:04 UTC
Update - Our provider is fixing the issue. QES tasks still cannot complete.
May 5, 07:35 UTC
Identified - Our provider is experiencing issues. All QES tasks cannot complete for now.
May 5, 06:56 UTC
Investigating - We noticed an issue with our QES tasks, we're investigating.
May 5, 06:52 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

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