All Systems Operational
Europe (onfido.com) Operational
90 days ago
99.91 % uptime
Today
API ? Operational
90 days ago
99.91 % uptime
Today
Dashboard ? Operational
90 days ago
99.9 % uptime
Today
Applicant Form Operational
90 days ago
99.91 % uptime
Today
Document Verification Operational
Facial Similarity Operational
Watchlist Operational
Identity Enhanced Operational
Right To Work Operational
Webhooks ? Operational
Known faces Operational
90 days ago
99.91 % uptime
Today
Face authenticate Operational
90 days ago
99.91 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
Facial Similarity Operational
Watchlist Operational
Identity Enhanced Operational
Webhooks ? Operational
Known faces Operational
90 days ago
100.0 % uptime
Today
Face authenticate Operational
90 days ago
100.0 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
Facial Similarity Operational
Webhooks ? Operational
Known faces Operational
90 days ago
100.0 % uptime
Today
Face authenticate Operational
90 days ago
100.0 % uptime
Today
JS SDK Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2022

No incidents reported today.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Resolved - Incident is resolved. We are now working on our backlog
May 11, 00:08 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 23:05 BST
Identified - Our authentication services are undergoing issues

We are in contact with our providers in order to resolve this issue as soon as possible
May 10, 22:06 BST
Investigating - Currently we are facing a problem with our authentication systems, as such we are having degradation of service with our analysts. Please bear with us as we try to solve the issue.
May 10, 21:43 BST
May 10, 2022
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.