All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
API Operational
Dashboard Operational
Applicant Form Operational
Document Verification Operational
Facial Similarity Operational
Watchlist Operational
Identity Enhanced Operational
Webhooks Operational
Known faces Operational
Autofill Operational
QES Operational
Device Intelligence Operational
UK EVisa Operational
USA (us.onfido.com) Operational
API Operational
Dashboard Operational
Document Verification Operational
Facial Similarity Operational
Watchlist Operational
Identity Enhanced Operational
Webhooks Operational
Known faces Operational
Autofill Operational
Device Intelligence Operational
Canada (ca.onfido.com) Operational
API Operational
Dashboard Operational
Document Verification Operational
Facial Similarity Operational
Webhooks Operational
Known faces Operational
Autofill Operational
Device Intelligence Operational
JS SDK Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 20, 2026

IDR: provider issue causing delays on reports
Resolved - Our services are operational again.
Oct 20, 09:59 UTC
Monitoring - Errors stopped. We're monitoring our services to make sure everything is back to normal.
Oct 20, 09:25 UTC
Update - Our provider is affected by a major global incident at one of its vendors, which is actively being worked on.
Oct 20, 08:55 UTC
Update - The provider is aware of the issue. We're still ready to resume our services as soon as the issue is solved.
Oct 20, 07:52 UTC
Identified - Our provider is still experiencing issues. We're closely monitoring the situation.

ID-UK is our most impacted service.
Oct 20, 07:05 UTC
Investigating - One of our provider is having issues, which will cause delays on some reports.

We're investigating the issue.
Oct 20, 06:23 UTC

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

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