Partial System Outage
Europe (onfido.com)
Major Outage
API
?
Operational
Dashboard
?
Operational
Applicant Form
Major Outage
Check Processing
Operational
USA (us.onfido.com)
Operational
API
?
Operational
Dashboard
?
Operational
Check Processing
Operational
Canada (ca.onfido.com)
Operational
API
?
Operational
Dashboard
?
Operational
Check Processing
Operational
JS SDK Services
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Canada Infrastructure Maintenance
Apr 25, 06:00-07:00 BST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 24, 11:01 GMT
Mar 24, 11:01 GMT
Scheduled -
Dear Customer,
At Onfido we’re committed to providing a secure, reliable, and seamless experience for you and your customers.
We wanted to inform you that we will be undertaking essential maintenance on the Onfido Canada platform on 25th April between 2am-3am EDT.
During this time, Onfido’s platform (including the Onfido Dashboard, API and SDK) will be unavailable and it will not be possible to submit Onfido checks or to access customer information via Onfido’s platform.
We understand that business growth is a key priority and we apologise for the inconvenience.
Please refer to our official documentation for error handling on https://documentation.onfido.com
Here you will find a dedicated FAQ https://go.onfido.com/outage-faq
Mar 22, 12:23 GMT
At Onfido we’re committed to providing a secure, reliable, and seamless experience for you and your customers.
We wanted to inform you that we will be undertaking essential maintenance on the Onfido Canada platform on 25th April between 2am-3am EDT.
During this time, Onfido’s platform (including the Onfido Dashboard, API and SDK) will be unavailable and it will not be possible to submit Onfido checks or to access customer information via Onfido’s platform.
We understand that business growth is a key priority and we apologise for the inconvenience.
Please refer to our official documentation for error handling on https://documentation.onfido.com
Here you will find a dedicated FAQ https://go.onfido.com/outage-faq
Mar 22, 12:23 GMT
US Infrastructure Maintenance
May 2, 06:00-07:00 BST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 24, 11:05 GMT
Mar 24, 11:05 GMT
Scheduled -
Dear Customer,
At Onfido we’re committed to providing a secure, reliable, and seamless experience for you and your customers.
We wanted to inform you that we will be undertaking essential maintenance on the Onfido US platform on 2nd May between 2am-3am EDT.
During this time, Onfido’s platform (including the Onfido Dashboard, API and SDK) will be unavailable and it will not be possible to submit Onfido checks or to access customer information via Onfido’s platform.
We understand that business growth is a key priority and we apologise for the inconvenience.
Please refer to our official documentation for error handling on https://documentation.onfido.com
Here you will find a dedicated FAQ https://go.onfido.com/outage-faq
Mar 22, 12:32 GMT
At Onfido we’re committed to providing a secure, reliable, and seamless experience for you and your customers.
We wanted to inform you that we will be undertaking essential maintenance on the Onfido US platform on 2nd May between 2am-3am EDT.
During this time, Onfido’s platform (including the Onfido Dashboard, API and SDK) will be unavailable and it will not be possible to submit Onfido checks or to access customer information via Onfido’s platform.
We understand that business growth is a key priority and we apologise for the inconvenience.
Please refer to our official documentation for error handling on https://documentation.onfido.com
Here you will find a dedicated FAQ https://go.onfido.com/outage-faq
Mar 22, 12:32 GMT
EU Infrastructure Maintenance
May 9, 01:00-02:00 BST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 24, 11:32 GMT
Mar 24, 11:32 GMT
Scheduled -
Dear Customer,
At Onfido we’re committed to providing a secure, reliable, and seamless experience for you and your customers.
We wanted to inform you that we will be undertaking essential maintenance on the Onfido EU platform on 9th May between 2am-3am GMT+1 / 8th May between 9pm-10pm EDT
During this time, Onfido’s platform (including the Onfido Dashboard, API and SDK) will be unavailable and it will not be possible to submit Onfido checks or to access customer information via Onfido’s platform.
We understand that business growth is a key priority and we apologise for the inconvenience.
Please refer to our official documentation for error handling on https://documentation.onfido.com
Here you will find a dedicated FAQ https://go.onfido.com/outage-faq
Mar 22, 12:36 GMT
At Onfido we’re committed to providing a secure, reliable, and seamless experience for you and your customers.
We wanted to inform you that we will be undertaking essential maintenance on the Onfido EU platform on 9th May between 2am-3am GMT+1 / 8th May between 9pm-10pm EDT
During this time, Onfido’s platform (including the Onfido Dashboard, API and SDK) will be unavailable and it will not be possible to submit Onfido checks or to access customer information via Onfido’s platform.
We understand that business growth is a key priority and we apologise for the inconvenience.
Please refer to our official documentation for error handling on https://documentation.onfido.com
Here you will find a dedicated FAQ https://go.onfido.com/outage-faq
Mar 22, 12:36 GMT