All Systems Operational
Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
90 days ago
99.99 % uptime
Today
API
Operational
90 days ago
100.0 % uptime
Today
Dashboard
Operational
90 days ago
100.0 % uptime
Today
Applicant Form Operational
90 days ago
99.97 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
100.0 % uptime
Today
Identity Enhanced Operational
90 days ago
100.0 % uptime
Today
Right To Work Operational
90 days ago
100.0 % uptime
Today
Webhooks
Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill
Operational
90 days ago
100.0 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API
Operational
90 days ago
100.0 % uptime
Today
Dashboard
Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
100.0 % uptime
Today
Identity Enhanced Operational
90 days ago
100.0 % uptime
Today
Webhooks
Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill
Operational
90 days ago
100.0 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API
Operational
90 days ago
100.0 % uptime
Today
Dashboard
Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Webhooks
Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill
Operational
90 days ago
100.0 % uptime
Today
JS SDK Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Applicant form is down
Resolved - This incident has been resolved.
Sep 15, 10:27 UTC
Monitoring - A fix has been implemented and we will keep monitoring.
Sep 15, 10:11 UTC
Update - We are continuing to investigate this issue.
Sep 15, 09:39 UTC
Investigating - We are currently investigating an issue with applicantform failing to load in the EU region.
Sep 15, 09:39 UTC
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023
Identity Enhanced is experiencing a major decrease in clear rates for applicants all other the world except UK
Resolved - The issue has been resolved by our external provider and Identity Record service is now back to normal.
Sep 11, 15:21 UTC
Monitoring - The degradation has stopped since 14:49 UTC. We will monitor if the issue is fully resolved.
Sep 11, 15:13 UTC
Identified - The underlying provider has found the issue and is working on a fix.
Sep 11, 15:07 UTC
Update - We are still investigating issues with one of the providers for identity enhanced.
Sep 11, 14:16 UTC
Investigating - We are currently investigating the issue in one of the providers
Sep 11, 13:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 11, 13:55 UTC
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