All Systems Operational
Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Applicant Form Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
100.0 % uptime
Today
Identity Enhanced Operational
90 days ago
100.0 % uptime
Today
Right To Work Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill ? Operational
90 days ago
100.0 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
99.99 % uptime
Today
Facial Similarity Operational
90 days ago
99.99 % uptime
Today
Watchlist Operational
90 days ago
99.99 % uptime
Today
Identity Enhanced Operational
90 days ago
99.99 % uptime
Today
Webhooks ? Operational
90 days ago
99.99 % uptime
Today
Known faces Operational
90 days ago
99.99 % uptime
Today
Autofill ? Operational
90 days ago
99.99 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill ? Operational
90 days ago
100.0 % uptime
Today
JS SDK Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Elevated error rate affecting API requests in the US region
Postmortem - Read details
Jul 24, 16:47 UTC
Resolved - This issue is now resolved:

Elevated error rate affecting API requests in the US region

We take pride in running a robust, reliable service and are working hard to prevent this from happening again. Once we've concluded our investigation, a detailed postmortem will follow.
Jul 19, 16:10 UTC
Monitoring - We've identified the potential issue and have implemented a fix. We will monitor in the next 30 minutes, to guarantee the fix is valid.
Jul 19, 15:58 UTC
Investigating - We're currently experiencing elevated error rates impacting all API requests in the US region.

We will provide an update in 30 minutes.
Jul 19, 15:35 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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