AWS Infrastructure Upgrade
Scheduled Maintenance Report for Onfido
Completed
The scheduled maintenance has been completed.
Posted Oct 25, 2020 - 11:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 25, 2020 - 05:00 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 19, 2020 - 11:39 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 19, 2020 - 11:38 BST
Scheduled
Please note that we will be performing scheduled maintenance to upgrade our Amazon Web Services Servers on the following date/times:

European Servers
When: October 25th, 5AM - 8AM UTC / 12AM - 3AM EDT

United States/Canada Servers
When: October 25th, 8AM - 11AM UTC / 3AM - 6AM EDT

During this time you may experience a disruption in service and/or increased latency or error rates.

We thank you for your understanding and are sorry for any inconvenience this may cause.
Posted Sep 26, 2020 - 18:31 BST
This scheduled maintenance affected: Europe (onfido.com) (API, Dashboard, Applicant Form, Check Processing), USA (us.onfido.com) (API, Dashboard, Check Processing), and Canada (ca.onfido.com) (API, Dashboard, Check Processing).