Increase processing times
Incident Report for Onfido
Resolved
This incident has been resolved.
Posted Sep 19, 2022 - 12:56 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2022 - 12:21 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 19, 2022 - 12:21 UTC
Update
We are continuing to investigate this issue.
Posted Sep 19, 2022 - 12:21 UTC
Investigating
We are currently investigating this issue.
Posted Sep 19, 2022 - 12:08 UTC
This incident affected: Europe (onfido.com) (API, Dashboard, Applicant Form, Document Verification, Facial Similarity, Watchlist, Identity Enhanced, Right To Work, Webhooks, Known faces).
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