Increased latency on check processing
Incident Report for Onfido
This incident has been resolved.
Posted Dec 21, 2023 - 13:04 UTC
We implemented a fix and processing latency is back to normal.
We are monitoring closely until all the backlog is processed.
Posted Dec 21, 2023 - 10:40 UTC
We have identified the source of the disruption and are working on a solution
Posted Dec 21, 2023 - 10:21 UTC
We've currently experiencing issues that are negatively impacting latency on check processing.
Posted Dec 21, 2023 - 09:57 UTC
This incident affected: Europe ( (Document Verification).