Dashboard (EU) unavailable

Incident Report for Onfido

Resolved

This issue is now resolved.

Posted Sep 17, 2020 - 06:38 UTC

Monitoring

We have implemented a fix for this issue.

We are monitoring closely to make sure issue has been resolved and everything is working as expected. Please bear with us while we get back on our feet and we appreciate your patience during this incident.

Posted Sep 17, 2020 - 04:50 UTC

Investigating

Our EU dashboard is currently unavailable.

We are investigating and will provide an update at 4:30 UTC.

Posted Sep 17, 2020 - 04:20 UTC

This incident affected: Europe (onfido.com) (Dashboard).