EU Infrastructure Maintenance
Scheduled Maintenance Report for Onfido
The scheduled maintenance has been completed.
Posted Dec 17, 2023 - 06:06 UTC
The maintenance operation is done and traffic has been reopened.
We are monitoring our systems.
Posted Dec 17, 2023 - 04:59 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 17, 2023 - 03:32 UTC
We will be performing a series of system upgrades, during which Onfido services in the EU instance will be unavailable.

We have selected this timeframe to limit the impact to our customers, since check volume is typically low. As no checks in the EU instance can be processed during this maintenance window, please plan accordingly and notify your end users, if applicable.
Posted Nov 14, 2023 - 15:08 UTC
This scheduled maintenance affected: Europe ( (API, Dashboard, Applicant Form, Document Verification, Facial Similarity, Watchlist, Identity Enhanced, Right To Work, Webhooks, Known faces, Autofill).