Dashboard check latency (US region)

Incident Report for Onfido

Resolved

Incident resolved

Posted May 18, 2025 - 18:44 UTC

Monitoring

A fix was implemented, we're monitoring the result

Posted May 18, 2025 - 18:16 UTC

Identified

We observed some latency on displaying check update in dashboard. Customers may experience check display delay in the dashboard. We're currently working on the fix

Posted May 18, 2025 - 16:48 UTC

This incident affected: USA (us.onfido.com) (Dashboard).