Watchlist product is experiencing errors

Incident Report for Onfido

Resolved

Everything is working and getting no errors from our partner
Posted Aug 08, 2023 - 08:57 UTC

Update

Not getting errors from requests to our partner anymore.
Still waiting on confirmation from their side that everything is working as expected.
Posted Aug 08, 2023 - 08:34 UTC

Identified

Our partner is having an issue on their side and working on a fix.
Posted Aug 08, 2023 - 08:25 UTC
This incident affected: USA (us.onfido.com) (Watchlist) and Europe (onfido.com) (Watchlist).