Increased latency on check creation
Incident Report for Onfido
This incident has been resolved.
Posted Dec 19, 2023 - 16:51 UTC
We have implemented a fix for this issue.

We are monitoring closely to make sure issue has been resolved and everything is working as expected. Please bear with us while we get back on our feet and we appreciate your patience during this incident.
Posted Dec 19, 2023 - 14:05 UTC
We've currently experiencing issues that are negatively impacting latency on check creation.

Our next update will be in 15 minutes. Thank you for your patience.
Posted Dec 19, 2023 - 13:46 UTC
This incident affected: Europe ( (Document Verification).